86-755-33112765
Floor 4, 8 Wayao 4th Road, Wulian, Longgang Dist., Shenzhen, Guangdong, China (Mainland)
Q1: What is the Warranty for the lamps?
A1: For the lamps,we have 3 years warranty.If any quality problems on our side occured in this
period ,we will take on the shipping cost and replacement.
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Q2: What is colour temperature?
A2: Newshine's LED Lighting offer lamps in warm, natural,pure and cool white with colour temperatures
measured in Kelvin (K). The lower the colour temperature is, the warmer the light given by the LED
• Warm white = 2700K-3200K
• Natural white = 4000K-4500K
• Pure white = 5000K-5500K
• Cool white = 6000K-6500K
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Q3:: What is CRI?
A3: CRI is a figure which feedback the real objects colors.Higher CRI with higher cost.For LED tubes,the
CRI is mostly 70-75Ra,and 80Ra with higher cost.But there are some suppliers write a high data to attract
clients,please note.
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Q4: Will your LED light bulbs work on a dimmer switch?
A4: We do not recommend using our LED light bulbs on a dimmer switch, this type of switch can potentially
cause damage to the bulb.
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Q5: What is the specific size of the screw base on your Edison base LED bulbs?
A5: The size is E-27/E-26. This size works in all common fixtures.
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Q6: Why does my LED light bulb not work properly in extreme temperatures?
A6: Any temperature below 14 F or above 122 F may cause a LED bulb to flicker, dim, change color,or
cease to function. once the LED bulb is returned to an operational environment it should began to work
properly.
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Q7: What is the AC Voltage tolerance for our LED bulbs?
A7: Their AC voltage tolerance is +/- 10%.
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Q8: Do your LED bulbs emit UV light?
A8: No. But you should never point an LED light into your eyes. The light is very bright and could
cause damage.
